Please read these terms and conditions carefully. These conditions, together with our Privacy Notice and the written information we brought to your attention before we confirmed your booking, set out the terms and conditions of the contract between you and RSD Travel Limited and show your and our contractual commitments to each other. RSD Travel Limited is a company registered in England and Wales with company number 07507940 and has its business address at RSD Travel Ltd., Long Acre Barn, Pury Hill Business Park, Near Alderton, Towcester NN12 7LS, United Kingdom.<\/p>\n
1.1 When you make your booking you agree that you have authority to accept and do accept on behalf of yourself and each person named in your booking, the terms of these Booking Conditions. The person making the booking (\u201cthe party leader\u201d) must be at least 18 years of age and authorised to do so by all persons named in the booking and the parent or guardian of all party members under the age of 18 years, when the booking is made. The party leader on behalf of themselves and each member of the party consents to the use of information in accordance with our privacy policy. Excursions, tours or other activities that you book or pay for whilst you are on holiday do not form part of the travel arrangements provided by us. Your contract will be with the operator or provider of that excursion, tour or activity and not with us. We are not responsible for the provision of the excursion, tour or activity or anything that may happen during the course of its provision by the operator. We do not accept liability in relation to any such excursion, tour or activity and these Booking Conditions do not apply to them.<\/p>\n We publish our brochures and website information many months in advance and, to the best of our knowledge and belief, all information is correct at the time of publication. However, things may still change after publication and we check regularly to see if we need to update or correct any information or prices. If there are any significant changes or we find any mistakes, we will update our computer reservation system or website as soon as possible. It is your responsibility to check the latest information at the time of booking.<\/p>\n Certain bookings made within 80 days of departure will be regarded as \u2018Late Holiday\u2019 bookings. You will be told at the time of booking whether or not the booking you seek to make is a normal booking or a \u2018Late Holiday\u2019 booking, and the difference between the two. It will then be your choice as to how you wish to proceed. Please be aware that \u2018Late Holiday\u2019 bookings always require payment of the full price at the time of booking (whenever that may be). \u2018Late Holiday\u2019 bookings may either be booked through promotional publications or from a brochure or on the website. Accommodation may either be named at the time of booking or allocated when you arrive at your destination. \u2018Late Holiday\u2019 bookings are not always cheaper than the prices in the brochure, as prices are set according to demand. Additional terms and conditions may apply for \u2018Late Holiday\u2019 bookings and, if so, these will be detailed on our reservation system or in any specific literature relating to such Late Holiday booking or on our website. Not all services and facilities as advertised on our website or in any brochure will be available for \u2018Late Holiday\u2019 bookings. Please check with us or check on the website carefully before booking.<\/p>\n Changes in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your Holiday may change after you have booked. However there will be no change within 20 days of your departure. Before you book, please discuss your choice of resort, accommodation and transport with our reservations staff to make sure it will be suitable for you and the people you will be travelling with. The person who signs the booking form or completes the booking online or by telephone is the \u2018lead name\u2019. They must be 18 years of age or over at the time of booking. If you are under 18 at the time of booking and wish to travel without an adult accompanying you, we will only allow you to travel subject to the following conditions. If at the time of departure you are 16 or 17 or are 17 when travelling on an \u201cEscapades\u201d branded holiday, you must provide written authority from your parent or legal guardian who must sign the booking form. We reserve the right to require the parent\/guardian to produce a copy of their passport showing their name and signature or such other identification evidence as we may reasonably require. Written permission from a parent\/ guardian cannot be accepted unless their signature can be verified. On signing the booking form, a contract between your parent\/guardian and us is in place. An adult of 18 years or over must accompany you if you are under 16 years of age on your departure date. The lead name is responsible for payment of the total booking price, including any insurance premiums and subsequent cancellation or amendment charges that may be payable. He or she also agrees to provide accurate and full information to the remainder of the travelling party in relation to the booking, including any changes thereto and confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions, and all other information in the relevant brochure and on our websites (as applicable). You must provide us with full details of any existing medical condition or disability that may affect your travel arrangements (including, in particular, any accommodation requirements) at the time of your booking. If in our reasonable opinion your chosen travel arrangements are not suitable for your medical problem or disability or you are not travelling with someone who can provide all assistance you may reasonably require, we have the right to refuse to accept the booking. If you do not give us full details of your medical problem including any allergies and dietary requirements or disability we can also cancel the booking when we find out full details if in our reasonable opinion, the travel arrangements are not suitable or you are not travelling with someone who can provide all assistance reasonably required. If we cancel your booking as a result of this, the cancellation charges set out in the section entitled \u201cCancellation By You\u201d will apply.<\/p>\n It is a condition of your booking with us that you and all members of your party including all infants are adequately insured on your holiday and are covered by an insurance policy for your trip. It is your responsibility to ensure that the insurance policy you purchase is suitable, covers the requirements of yourself and all members of your party and is adequate for your needs and travel arrangements, including any particular health requirements you may have. We strongly advise that you take out a policy of insurance to cover you and any member of your party against the cost of cancellation by you, the cost of assistance (including repatriation), in the event of accident or illness, lost baggage or money together with other expenses that may arise. You should ensure such insurance covers all and any activities you have booked either as part of or in addition to your holiday. Please be aware that if you transfer your holiday, you will not be able to transfer your insurance and the new traveller must have their own insurance cover in accordance with these conditions.<\/p>\n Our third party suppliers have their own booking conditions and conditions of carriage, and you will be bound by these, so far as the relevant supplier is concerned. Our suppliers\u2019 conditions will also apply to your contract with us, and in the event of any conflict between the suppliers\u2019 conditions and our conditions, the suppliers\u2019 conditions will prevail, save to the extent that any term in the suppliers\u2019 conditions is deemed to be invalid or unenforceable, in which event our conditions will prevail. Some of our suppliers\u2019 conditions may limit or exclude liability on the part of the relevant supplier, and, by virtue of their application to your contract with us, may also limit or exclude our liability to you, and they are often subject to international conventions. You can obtain copies of the relevant conditions from us upon request.<\/p>\n If you want to change your Holiday arrangements in any way, we will try to help you, although we cannot guarantee that we will always be able to do this as changes are subject to availability at the time. Please note that typically changes to scheduled flight tickets are very restrictive. Where we can make a change, we will charge for any additional services, facilities, or other items changed, at the price which applies on the day the change is made. In addition, we will also apply charges for each person on the booking and for each item you want to change as shown in the table below. Any booking discount you may have received at the time the original booking was made may be altered or reduced whenever changes are made. If you have paid supplements for accommodation and the number of people in your accommodation changes, you may have to pay extra and may lose any free or reduced infant and child places or any free group places. Any changes to your departure date, airport, transportation, destination, accommodation or length of travel must apply to all members of your booking. If you or any member of your party is prevented from travelling, that person may transfer their place to someone else subject to the folllowing conditions: The lead name on the booking must give notice to cancel in writing to the correspondence address as stated on the invoice. The charges shown below apply from the date we receive your written notice of cancellation at our offices.
\n1.2 The party leader is responsible for making all payments due to us under the booking.
\nAll party members named within the booking are jointly and severally liable for all payments due under the booking.
\n1.3 A contract will exist as soon as we issue a booking confirmation invoice to the party leader. The contract is made in the terms of these booking conditions, which are governed by English law and the jurisdiction of the English Courts. You may choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so and you are resident in Scotland or Northern Ireland.
\n1.4 Once you have received your booking confirmation invoice please check this carefully and all other documents we have sent to you. If any of the information contained within any of these documents is incorrect or incomplete, please notify us immediately in writing as it may not be possible to make later changes to it. We cannot accept any liability if we are not notified of any inaccuracies within 7 days of issue of the booking confirmation invoice to you.
\n1.5 We reserve the right to refuse to accept bookings in our absolute discretion without
\nstating the reason for doing so.
\n1.6 We are unable to guarantee that customers whose names do not appear in the same booking confirmation invoice will be included within the same group on any participating tour. Any request to be included in the same group or tour as other customers who do not appear on the booking confirmation invoice will be treated as a special request and must be notified to us at the time of booking. We will do our best to accommodate this request but are unable to accept bookings which are conditional upon it being met and any failure to do so will not be a breach of contract on our part. Group travel is defined as a travel booking request for a group of seven (7) persons or more participating in the same trip as a single group. Group booking requests must be submitted to the following address: groups@rsd-travel.co.uk<\/a>. Our group conditions apply.
\n1.7 The price of your booking is calculated in pounds sterling (GBP) and all payments are made in pounds sterling. When we refer to your Holiday in these conditions, except where otherwise stated, we mean the accommodation, transport and other holiday services (excluding Resortbooked Excursions, see below) that you book in the UK with us as a combined package governed by the Package Travel and Linked Travel Arrangements Regulations 2018. We do not offer and you are unable to request to book with us or utilize any of the component parts of our holidays separately.<\/p>\n2. Excursions<\/h2>\n
3. Information and Prices<\/h2>\n
4. Late Holiday Bookings<\/h2>\n
5. Surcharges \u2013 Price Increases after Booking<\/h2>\n
\nIf this means that you have to pay an increase of more than 8% of the price of your Holiday (excludng insurance premiums and any amendment charges), you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality, you will not have to pay more but, if it is of lower quality, you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the date we send to you confirmation of the increase. Should the price of your Holiday go down because of the changes mentioned above, then any refund due will be paid to you. However, please note that travel arrangements for your Holiday are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.<\/p>\n6. Your Booking<\/h2>\n
\nWhen you book your Holiday, you agree to pay us either:
\n– A deposit at the time of booking followed by the remaining balance when due. You will be advised of the current deposit payable at the time of booking. The remaining balance is due 80 days before your travel date; or
\n– The full cost of the Holiday if you book a Late Holiday (see 4. Late Holiday Bookings above for definition), or, if it is 80 days or less before you go.
\n6.1.Special Requests<\/strong>
\nIf you have a special request please advise us at the time of booking. We cannot guarantee that the request will be met and any failure to do so will not be a breach of contract on our part. Confirmation that a request has been noted will be included on your booking confirmation invoice or upon acknowledgement of your booking request. We are unable to accept bookings which are conditional upon a special request being met and these will be treated as a standard booking.
\n6.2 Flight Times<\/strong>
\nFlight times stated at the time of booking may be subject to change. Also, additional stopovers may be added to your flight. If these changes occur, we do not accept any responsibility for flight connections.
\n6.3 ATOL Certificate and Invoice<\/strong>
\nOnce you have booked, we will issue an ATOL Certificate and\/or a confirmation invoice setting out the Holiday details and price. The booking takes place and the contract is made when we issue the ATOL Certificate and\/or confirmation invoice. Please check the details on your ATOL Certificate and\/or invoice carefully. If you have any questions, or anything does not appear to be right, you must contact our reservations staff or your travel agent immediately. You must pay particular attention to the date your final payment is due as we may cancel your Holiday if you do not make your final payment on time. If we do this, we will keep your deposit. If we extend the period for you to pay the final payment at your request, and you still fail to pay or cancel your booking, the cancellation charges will be increased in accordance with the scale and \u2018Exception\u2019 set out in the section titled \u201812. Cancellation by You\u2019.
\nIf you fail to make payment of any sums when due then, without prejudice to our rights to cancel your booking and\/or impose cancellation charges, we reserve the right to charge a further \u00a32 administration fee for every reminder that we send to you requiring payment and, for the avoidance of doubt, this administration fee will be in addition to any other charges due us in accordance to the section \u201812. Cancellation by You\u2019, for example if we agree to extend the due date for any payment due to us.<\/p>\n7. Disabilities and Medical Conditions<\/h2>\n
8. Before You Travel \u2013 Travel Insurance<\/h2>\n
9. Suppliers\u2019 Conditions<\/h2>\n
10. Changes You Make Before Travel<\/h2>\n
\nYou may not change a holiday chosen from our brochures\/websites to special offer holiday such as those featured in promotional publications, or to a \u2018Late Holiday\u2019 (see section \u20184. Late Holiday Bookings\u2019), without incurring cancellation charges. Such a change would necessitate the cancellation of your existing arrangements subject to our cancellation charges shown and the re-booking of new arrangements at the price applying on the day the booking is made. We will not be able to amend the details of a \u2018Late Holiday\u2019 (see section \u20184. Late Holiday Bookings\u2019 for definition), unless you are prevented from proceeding with your Late Holiday for reasons beyond your control, and not simply due to a change of mind. Cancellation charges apply to all amendments to holidays of these types. See section \u201812. Cancellation by You\u2019 for more information.
\nNote: the transport provider may impose additional charges of up to 100% of the ticket cost; any such charges will be in addition to the amendment fees listed above \u2013 see the Exception in the section \u201cCancellation By You\u201d below.
\nThe costs shown are per change per person<\/strong>
\nNotice given more than 70 days<\/strong>
\nTransport (e.g. Air\/Sea\/Road\/Rail) \u2013 \u00a335 a change
\nDate of Travel – \u00a335 a change
\nDestination Airport – \u00a335 a change
\nName Change – \u00a335 per name change\/Name change on cruises: \u00a350\/
\nafter tickets have been issued \u00a3150
\nAccommodation – \u00a335 a change
\nOptional Extras – The greater of \u00a335 or Loss of Deposit
\nNotice given 70\u201322 days<\/strong>
\nTransport (e.g. Air\/Sea\/Road\/Rail) – \u00a350 a change
\nDate of Travel – Cancellation charges – see \u201812. Cancellation by You\u2019
\nDestination Airport – Cancellation charges – see \u201812. Cancellation by You\u2019
\nName Change – \u00a335 per name change\/Name change on cruises: \u00a350\/
\nafter tickets have been issued \u00a3150
\nAccommodation – \u00a350 a change
\nOptional Extras – Cancellation charges – see \u201812. Cancellation by You\u2019
\nNotice given 21 days or less<\/strong>
\nTransport (e.g. Air\/Sea\/Road\/Rail) – Cancellation charges – see \u201812. Cancellation by You\u2019 Date of Travel – Cancellation charges – see \u201812. Cancellation by You\u2019
\nDestination Airport – Cancellation charges – see \u201812. Cancellation by You\u2019
\nName Change (see Note 2) – \u00a335 per name change\/Name change on cruises: \u00a350\/after tickets have been issued \u00a3150
\nAccommodation – Cancellation charges – see \u201812. Cancellation by You\u2019
\nOptional Extras – Cancellation charges – see \u201812. Cancellation by You\u2019
\nWhen we refer to \u2018Optional Extras\u2019, we mean anything you choose to add to your booking that is additional to the inclusive transport and accommodation arrangements you book, for example car hire, weddings or park tickets. If you cancel any Optional Extras for which there is a cost, we will apply the charges above. If you cancel any travel insurance, your premium may not be refunded, as cover under the policy will already have begun.<\/p>\n11. Transfer of Booking<\/h2>\n
\n1. That person is introduced by you and satisfies each and all of the conditions applicable to the booked holiday;
\n2. We are notified in writng of the request for transfer not later than 7 days before departure;
\n3. You pay the outstanding balance payment, the amendment fee of \u00a350.00 per person for transferring from us with any additional fees, charges and other costs which arise from the transfer; and
\n4. The Transferee agrees to these booking conditions, all of the terms of the Contract between us:
\n– Charges amounting to the full cost of the transferred flight and a replacement flight will be imposed in the event of the transfer.
\n– You and the Transferee will remain jointly and severally liable for the payment of all sums.
\n– If you are unable to find a replacement, the cancellation charges set out below will apply in order to cover our estimated costs. Otherwise, no refunds will be given to passengers not travelling or for any unused service.<\/p>\n12. Cancellation by You<\/h2>\n
\nIn order to cover our expected losses from the cancellation of the booking there is a set scale of charges, which you must pay if you or anyone travelling with you cancels. Also note the \u201812. Cancellation by You\u2019 described below which may apply in addition to the scale of charges.<\/p>\n